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Privacy Policy & Cookies
Last updated: August 7, 2026
DIE MYST ULTRA PREMIUM FOOD & CO. L.P. respects and protects the privacy of every visitor and customer.
This Privacy & Cookies Policy explains how we collect, use, store, and protect the personal data you provide while browsing or shopping through our online store, store.myst.gr.
The processing of personal data is carried out in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the applicable Greek legislation, and all relevant European data protection laws.
1. Data Controller
Υπεύθυνος επεξεργασίας των προσωπικών δεδομένων είναι:
MYST ULTRA PREMIUM FOOD & CO. L.P.
Thesi Kanalos 0, 60063 Skotina, Pieria, Greece
VAT Number: 801001727
G.E.MI. (Greek Commercial Registry): 146704048000
Tax Office: Katerini Tax Office
Telephone: +30 2351 235131
Email: support@myst.gr
2. Information We Collect
Depending on how you use our website, we may collect:
- Full name
- Billing address
- Shipping address
- Telephone number
- Order details
- Purchase history
- IP address
- Device and browser information
- Website usage statistics
- Newsletter preferences
- Information voluntarily submitted through contact forms
The Company does not store credit or debit card information. Payments are processed securely through certified payment service providers.
3. How We Use Your Personal Data
We use your personal data solely for the following purposes:
- Processing and fulfilling your orders
- Providing customer support
- Managing your customer account
- Informing you about the status of your order
- Issuing invoices and tax documents
- Complying with legal and tax obligations
- Improving our products, services, and website
- Sending newsletters and promotional communications, only if you have given your consent
4. Legal Basis for Processing
Your personal data is processed only when necessary for:
- The performance of a sales contract.
- Compliance with legal obligations.
- The protection of the Company's legitimate interests.
- Your consent, where required by law.
5. Sharing of Personal Data
Your personal data may be shared only with trusted service providers necessary for operating our online store and completing your orders, including:
- Courier and delivery companies
- Payment service providers
- Website hosting providers
- Newsletter service providers
- Accounting and tax advisors where required by law
All third-party partners process personal data in accordance with the GDPR.
The Company does not sell, rent , or disclose your personal data to third parties for marketing purposes.
6. Data Retention
Personal data is retained only for as long as necessary:
- To fulfil contractual obligations.
- To comply with legal, accounting, and tax requirements.
- To meet applicable legal obligations.
- Until you withdraw your consent where consent is the legal basis for processing.
7. Your Rights
Under the GDPR, you have the right to:
- Access your personal data.
- Correct inaccurate or incomplete information.
- Request the deletion of your personal data ("Right to be Forgotten").
- Restrict the processing of your data.
- Object to the processing of your personal data.
- Receive your personal data in a portable format.
- Withdraw your consent at any time.
- Lodge a complaint with the competent Data Protection Authority..
For any request regarding your personal data, please contact us at: support@myst.gr
8. Cookies
Our website uses cookies and similar technologies to:
- Ensure the proper operation of the online store.
- Remember your preferences.
- Maintain your shopping cart.
- Measure website traffic.
- Improve your browsing experience.
- Provide personalised content where permitted.
During your first visit, you will be able to choose which categories of cookies you wish to accept through our Cookie Consent Banner.
You may modify or withdraw your consent at any time.
9. Links to Third-Party Websites
Our website may contain links to third-party websites.
DIE MYST ULTRA PREMIUM FOOD & CO. L.P. is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party website before providing any personal information.
10. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or destruction.
Although we apply modern security practices, no method of electronic transmission or storage can guarantee absolute security.
11. Contact Us
If you have any questions regarding this Privacy & Cookies Policy or the processing of your personal data, please contact us:
MYST ULTRA PREMIUM FOOD & CO. L.P.
📍 Thesi Kanalos 0, 60063 Skotina, Pieria, Greece
📞 +30 2351 235131
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